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How do i delete notifications from fitbit app?

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Information

Your Fitbit device can receive notifications from your nearby phone to keep you informed, including calls, texts, meeting alerts, and app updates.

Having trouble receiving notifications?
*iPhone users—see Troubleshooting quick tips for iPhones
*Android users—see Why are notifications delayed or missing?

Skip to:

  • How do I set up notifications?
  • Why are notifications delayed or missing?
  • Which notifications can I see on my Fitbit device?
  • How do I turn my Fitbit device’s notification setting on or off?
  • How do notifications work on my Fitbit device?
  • Troubleshooting quick tips for iPhones

How do I set up notifications?

Step 1. Get up-to-date

  1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
  2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
  3. Make sure you installed the latest version of iOS. On your phone, tap Settings >General >Software update to see if an update is available.

Step 2. Verify your phone settings

Open the Settings app on your phone and confirm or adjust the following settings:

Bluetooth settings

Verify that Bluetooth is on and that your phone can share system notifications:

  1. On your phone, tap Settings >Bluetooth . Tap the information icon next to the name of your Fitbit device.
  2. Turn on Share System Notifications. If you don't see the System Notifications option:
    1. Restart your Fitbit device. For instructions, see How do I restart my Fitbit device?
    2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
    3. Tap the information icon next to the name of your Fitbit device.
    4. Turn on Share System Notifications.


Notification settings

To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications.

  1. On your phone, tap Settings >Notifications .
  2. Make sure Show Previews is set to Always or When Unlocked.

  • Verify the settings for each app that sends notifications:
  • AppSettings
    • Allow Notifications—On
    • Alerts > Notification Center—On
    • Show Previews—Always or When Unlocked
    • Allow Notifications—On
    • Alerts > Notification Center—On
    • Show Previews—Always or When Unlocked

    • Allow Notifications—On
    • Tap each notification type and verify the settings:
      • Alerts > Notification Center—On
      • Show Previews—Always or When Unlocked

    Note: Your Fitbit device shows notifications from all calendars synced to your default Calendar app.


    All other apps

    • Allow Notifications—On
    • Alerts > Notification Center—On
    • Show Previews—Always or When Unlocked

    Do Not Disturb

    This feature prevents your phone from sending notifications. Verify that do not disturb is off:

    1. On your phone, tap Settings >do not disturb .
    2. Make sure do not disturb is turned off.

    Step 3. Set up notifications in the Fitbit app

    1. With your Fitbit device nearby, tap the Today tab > your profile picture.
    2. Tap your device image >Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone.
    3. Choose the types of notifications you want to receive. Tap App Notifications and choose the apps you want notifications from.
    4. Sync your device.

    Step 1. Get up-to-date

    1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
    2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
    3. Make sure you installed the latest version of the Android OS.

    Step 2. Verify your phone settings

    Open the Settings app and confirm or adjust the following settings:

    Bluetooth settings

    Verify that Bluetooth is on. On your phone, tap Settings > Connected devices > Connection preferences > Bluetooth.

    Notifications

    To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Check the following settings:

    • Make sure your phone receives notifications while locked. On your phone, tap Settings >Apps & notifications >Notifications >Notifications on lock screen.
    • To receive app notifications, make sure you receive app notifications on your phone. On your phone, tap Settings >Apps & notifications >Notifications and find Recently sent.
    • Make sure the Fitbit app can run in the background on your phone. For more information, see What should I know about using the Fitbit app on my Android phone?

    Do not disturb

    This feature prevents your phone from sending notifications. Verify that do not disturb is off:

    1. On your phone, tap Settings >Sound.
    2. Make sure do not disturb is off.

    Step 3. Set up notifications in the Fitbit app

    1. With your Fitbit device nearby, tap the Today tab > your profile picture >
    2. Tap your device image >Notifications. Follow the on-screen instructions to pair your Fitbit device to your phone and allow the Fitbit app to access notifications. For more information, see What should I know about using the Fitbit app on my Android phone?
    3. Choose the types of notifications you want to receive and the app you use most for each category. You can choose 1 app per category. The most common apps for these features are:
    • Calls—Dialer
    • Text messages—Messages
    • Calendar events—Calendar
    • Emails—Gmail
    1. Tap App Notifications to choose other apps you want notifications from.
    2. If you want to require that only encrypted notifications can pass from your phone to your Fitbit device:
      1. Tap the arrow in the top left to return to the Notifications screen.
      2. Scroll down and tap Require encryption.
      3. Close and reopen the Fitbit app to start the bonding process required for sending encrypted data.
      4. If the bonding process fails, tap Re-enable and try again. Most phones bond immediately or after a few tries, but some phones can’t bond to your Fitbit device. See the list of devices with known issues at What should I know about using the Fitbit app on my Android device?
    3. If you receive messages in a language that doesn't use the Latin alphabet, for example Cyrillic or Arabic languages, your messages may not appear properly on your Fitbit device. To automatically convert unsupported characters into the closest Latin equivalent, tap Enable Transliteration.
    4. Sync your device.

    Step 1. Get up-to-date

    1. Update the Fitbit app. For instructions, see How do I use the Fitbit app?
    2. Make sure your Fitbit device is up-to-date. For instructions, see How do I update my Fitbit device?
    3. Make sure you installed the latest version of Windows 10. Find this information under System >About.

    Step 2. Verify your phone settings

    Step 3. Set up notifications in the Fitbit app

    Why are notifications delayed or missing?

    Notifications may skip or stop occasionally for several reasons. Verify the following:

    Check your phone

    • Your phone must be within 30 feet of your Fitbit device to receive notifications.
    • You won’t see text notifications if you have the conversation open on your phone. Your Fitbit device shows new, unread texts.
    • You won’t see notifications if you turned on settings such as do not disturb, quiet hours, or driving mode on your phone.

    Check your Fitbit device

    • You won’t see notifications on Charge 4, Ionic, or Versa series if you turned on do not disturb or sleep mode on your device. To change these settings, see How do I navigate my Fitbit device's screen?
    • Device lock is active on your Fitbit device and you haven't recently entered your PIN. Tap your Fitbit device's screen to see if you need to unlock your device.
    • Notifications are turned off on your device. To turn them on, see How do I turn my Fitbit device’s notification setting on or off?

    Check your Bluetooth connection

    • You're using multiple Bluetooth devices. If you have multiple Bluetooth devices paired to your phone, you may have trouble using more than one at the same time.
    • The connection between your phone and Fitbit device dropped. If you have an Android phone, check the following:
      • Make sure Enable Notification Widget is on. You can find this with the other notification settings in the Fitbit app.
      • Make sure Always Connected is on to improve your device's Bluetooth connection.
    • Make sure the Fitbit app is allowed to run in the background on your phone. For more information about this option on Android phones, see What should I know about using the Fitbit app on my Android phone?

    Check for syncing and updates

    • Your device was syncing. Syncing can sometimes prevent or delay a notification.
    • You just updated the Fitbit app. Restart your phone and try setting up notifications again.

    If you reviewed the list above and can't get notifications to work, try the following:

    1. Make sure notifications are set up

    Make sure your phone is set to receive notifications from your Fitbit device. For more information, see How do I set up notifications?

    2. Force quit the Fitbit app

    Force quit the Fitbit app, then reopen it to sync your Fitbit device.

    3. Reset Bluetooth

    1. On your phone, tap Settings >Bluetooth.
    2. Turn off Bluetooth on your phone.
    3. Wait 10 seconds, then turn it back on.
    4. Open the Fitbit app to sync your Fitbit device.

    4. Reset system notifications (iPhones and iPads)

    1. On your phone, tap Settings >Bluetooth.
    2. Tap the information icon next to the name of your Fitbit device.
    3. Turn Share System Notifications OFF and then back ON . If you don't see the Share System Notifications option:
      1. Restart your Fitbit device. For more information, see How do I restart my Fitbit device?
      2. Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.
      3. Tap the information icon next to the name of your Fitbit device
      4. Turn on Share System Notifications.

    5. Restart your Fitbit device

    1. Restart your device. For instructions, see How do I restart my Fitbit device?
    2. Open the Fitbit app to sync your Fitbit device.

    6. Refresh notifications

    1. In the Fitbit app, tap the Today tab > your profile picture >Notifications.
    2. Turn off all notifications.
    3. Restart your phone.
    4. Open the Fitbit app and turn notifications back on, then sync your Fitbit device.

    7. Set up notifications again

    1. Tell your phone to "forget" the bluetooth connection to your Fitbit device:
      1. On your phone, tap Settings >Bluetooth.
      2. Tap the information icon or gear icon next to the name of your Fitbit device.
      3. Find the option to forget the device.
    2. Open the Fitbit app and set up notifications again, then sync your Fitbit device.

    Which notifications can I see on my Fitbit device?

    Note that your phone must be within 30 feet of your Fitbit device to receive notifications.

    Notification options
    Fitbit device Calls Texts* Upcoming calendar events Apps*
    Charge 3
    Charge 4
    Inspire series
    Ionic
    Versa series
    Blaze
    Alta series
    Charge 2
    Flex 2
    Ace series

    * Use quick replies (Android only) to send customized responses to text messages and messages from certain apps with Fitbit Charge 3, Fitbit Charge 4, Fitbit Ionic, and Fitbit Versa series. For more information, see How do I respond to messages with my Fitbit device?

    How do I turn my Fitbit device's notification setting on or off?

    On the clock screen, press and hold the button.

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